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Some Apple Watch Series 5 or SE smartwatches users were complaining about the charging that is not doing what it has to. Apple releaes watchOS 7.3.1 on Monday. This troubleshooting update should cover this task and prevent charging crushes while in the battery-saving Power Reserve Mode. When the update fails, and the Apple states that it can, you have another variant to fix it. The company will repair your Apple Watch for free.

“A very small number of customers with Apple Watch Series 5 or Apple Watch SE models running watchOS 7.2 or 7.3 have experienced an issue with their watch not charging after it enters Power Reserve,” Apple says in a support document. If your Apple Watch still won’t charge after installing the update and after you put it on a charger for at least 30 minutes, the company asks that you contact Apple Support to set up a free mail-in repair. The company will have to inspect your watch to “verify that it’s eligible for free repair.”

The watchOS 7.3.1 update is available for download now.

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