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Cyberpunk 2077 has left many console gamers disappointed after pre-launch hype showed the game off running on PC. Leaving last-gen console owners feeling pretty cheesed-off when they suffered a barrage of glitches.

Choppy frame rates hamper the gaming experience, the in-game physics are completely off. Sure the results are at times hilarious, with many a screenshot being shared on Twitter but texture bugs and screen tears render the game completely unplayable at present on a PS4 or Xbox.

Polygon recently reported on some of the game’s problems, this is likely what has prompted the developer’s response. You can read more about the Cyberpunk 2077 issues in Jon Porter’s article for TheVerge.

Early copies of the PC version of Cyberpunk 2077 were given to reviewers. Because the console versions were not dished out, the above performance issues were not noticed or reported to them pre-release. It took the widespread reports of consumers themselves before the developers knew there were major issues with base last-gen consoles.

The game was tested by the developers on older hardware and although a few bugs were noted for the most part staff were pleased with it and didn’t encounter anything close to the whacked-out weird physics some gamers are coming up against. Adam Kaciński the JointCEO of CD Projekt Red reported that the game ran “surprisingly well” on last-generation consoles.

After a rightly deserved apology in response for the issues the game release seems to be plagued with, the developers are saying anyone who asks for a refund will be given one. By not showing the game on base last-gen consoles they are technically guilty of (in their own words) “not allowing you to make a more informed decision about your purchase”.

In a recent tweet CD Projekt Red has also held their hands up to admit that a little more of their attention ought to have been focused on how the game played on the PS4 and Xbox.

They are looking to address the majority of problems in the coming months with a series of patches. This will inevitably take time so console gamers will need to be patient. However, anyone who would prefer can return their copy of the game for a full refund.

The first round of updates is being worked on as we speak and should be distributed before the end of the week and CD Projekt Red are planning 2 large patch updates in January and February to help correct some of the major issues. The developers iterate that the patches will not miraculously make last-gen console versions match the end results of a high-spec personal computer gaming system.

Not testing the backwards-compatibility as thoroughly was a bad move and one that could be costly for the developers if people decide to opt for a refund instead of wait for a host of patches.

The PC version is also due to receive updates and fixes on a regular basis. Cyberpunk 2077 also has a next-gen console version due for release.
In the meantime, if you aren’t willing to wait on updates you can return your Digital purchases via Sony and Microsoft’s respective refund systems. Which seems to be working without a hitch IGN says many buyers have successfully claimed their refunds already.

Boxed versions of the games can be returned to the store they were purchased from. CD Projekt Red has also set up a dedicated email address if users have any problems whilst trying to return their copies.

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